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What is your deposit policy?

Unless noted otherwise on your official reservation confirmation, the following deposit and cancellation policies will be applied.

Deposit Policy (Nights of Jan. 2 to Dec. 23):

  • A credit card is required as a guarantee upon booking a reservation.
  • A 1-night deposit including room charge, hospitality fee and taxes, will be charged at time of booking, prior to issuing a confirmation.
  • If the hotel does not receive a deposit within 72 hours of booking, then the hotel reserves the right to cancel a reservation without notice.
  • The remaining balance may be charged at any time within 7 days of check-in.

 

Holiday Deposit Policy (Dec. 24 to Jan. 1):

  • The holiday travel period extends from the night of December 24th up to and including the night of January 1st.
  • A 3-night minimum stay is required for all reservations which fall within the holiday travel period.
  • A credit card is required as a guarantee upon booking a holiday reservation.
  • A 50% deposit including room charge, hospitality fee and taxes, will be charged at time of booking, prior to issuing a confirmation.
  • If the hotel does not receive a deposit within 72 hours of booking, then the hotel reserves the right to cancel a reservation without notice.
  • The remaining balance may be charged at any time within 30 days of arrival.